THANK YOU FOR THE MEMORIES

Dear friends,

After 16 years, I’m writing to let you know that Custom Maid is closing its doors. Our last day will be August 29, 2026.

This has truly been one heck of a ride. From the very beginning, my goal was never just to clean houses, it was to build real, trusting relationships with each of you. I have always believed in the “one house, one maid” way of doing things so you could have your very own Custom Maid who knows your home, your preferences, and becomes part of the rhythm of your life. That trust and those connections have meant everything to me.

You’ve never felt like clients. You’ve felt like family. Watching the same faces week after week, hearing the amazing reviews, learning what makes your home feel like home, and knowing we could help you come home to clean… those are the moments I’ll cherish forever. It has been my passion to give every single one of you 100% satisfaction, and I’m so grateful for the chance to do that.

I also want you to know how much your loyalty has meant to my team. The steady work, the kindness, the homes you’ve opened to them it has helped transform their lives in ways that go far beyond a paycheck. So many of them have grown, supported their own families, and found real pride in the work because of the relationships you’ve built with them. That is a gift I will never forget.

As much as I hate saying goodbye, a new chapter is calling. It’s time for me to pour even more of myself into other passions in my life.

Closing this chapter hurts, but I wouldn’t trade a single year of it. Thank you for letting us into your homes and your lives. It has been an absolute privilege.

With all my love and gratitude,

Tresha Ross